Information you share
You may share contact information when asking a question or requesting support. Account registration, identity checks, financial information, and document uploads take place in the account application and are covered by its privacy policy.
Website operation
Our hosting services process technical information needed to deliver the website and protect it from misuse, such as request information and device or browser details. We use this information to operate the site and investigate errors.
Analytics choices
Optional website analytics uses Google Analytics to help us understand visits and improve pages. It is loaded only after you allow analytics in the website privacy controls. You can change your choice using Cookie preferences in the footer. Rejecting analytics does not prevent you from browsing.
Live chat
When you open live chat, our chat provider, Tawk.to, processes the conversation and technical information needed to provide support. Do not share passwords, tax identifiers, seed phrases, or financial documents in public chat. Use the authenticated account upload tools for sensitive records.
How we use requests
We use the details you provide to respond, resolve support matters, keep appropriate service records, and meet applicable obligations. Service providers may process information to deliver hosting, communications, analytics, or support.
Retention and your choices
Retention depends on the purpose of a record and applicable requirements. Contact support@zetnode.com to ask about access, correction, or deletion. Some records may need to be retained for legal, security, or dispute-resolution purposes.
External services
Links to the account application and other providers may have their own terms and privacy practices. Review those policies before sharing information.
Questions and updates
For privacy questions, email support@zetnode.com. Material changes to this notice will be reflected on this page.